Having the right salespeople can make or break your company. Finding the perfect combination of experience and personality is becoming more difficult in today’s market. Use the following guidelines to “build” a salesperson that is the right fit for your company.
- Hire candidates with drafting experience. Skills such as drafting, product selection and interior design will go further than sales. Production knowledge and sales tactics can be taught while drafting skills take time to develop.
- Provide hands-on production training. Take your sales people to a job where everything looks good on paper but isn’t working in reality and allow them to observe the professionals resolve the issues. This will help them anticipate these problems in the future.
- Ask for regular feedback from the employee. Managers are used to giving feedback but rarely ask for it. Encourage all team members to share ideas for improvement during sales meetings.
- Remind people of their value. Your employees are your best asset. Be sure to regularly touch base with them to remind them of company goals and the bigger picture. Create an incentive system and reward your employees for a job well done.
Strong employees will lead to a strong company foundation. By starting with quality salespeople, you can be sure your clients will get the best service from start to finish.
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