If you’ve ever been contacted to rescue a home renovation, you know how stressful it can be particularly for the homeowner. Preparing your customer for the process so they understand how you work and set the standard for communication moving forward. Taking these steps can set you up for rescue success.
- Evaluate the stage of the existing project
- Determine if you need to provide additional design services
- Secure any additional permits necessary
- Determine if additional materials need to be ordered
- Partner with other trade professionals to evaluate existing work
Communication will come as a high priority in these cases. Be sure you are providing all the information to the homeowner. If the customer is requesting a deck to be removed, ensure that zoning would allow for a new one to be built before committing to taking on that project.
Another important aspect to renovation rescue is the financial burden it places on the homeowner. They have likely invested in their project already and may be feeling stressed particularly about their financial position. Offering them an opportunity to finance their project with you may allow them the relief to move forward with the project, knowing that they can make low monthly payments instead of needed to pay for the project upfront. To learn more about how Foundation Finance can help get your customers financing for a project, please call us at 855-241-0024 ext. 5012 or email email@example.com.
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