When you decide to become part of a dealer financing network, make sure you’re entering into a partnership with a strong support philosophy. Communication, guidance, training and continued interaction is a must for anyone learning a new process, especially one with the potential to increase your bottom line.
Foundation Finance has a multistep approach to onboarding dealers that prepares them for success. The end result is a shared goal: close more sales.
Here’s what you can expect as a dealer with Foundation Finance:
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Welcome Communication
Dealers receive several welcome communications that include an introductory phone call, emails, postcards and a resourceful welcome package. Take this opportunity to ask questions, explore the resources provided and build the partnership that will help you grow your bottom line.
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Dealer Portal Training
This secure online environment is where dealers do most of their financing activity. FFC provides a step-by-step “Dealer Portal Guide” for instruction on this digital office space. Dealer Portal webinars and videos will take you through all facets of the portal, from login to uploading customer documents. And a live dealer support team is standing by, ready to assist.
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Live Training Webinars
Each week dealers can participate in several live webinars that cover everything from program basics to using the DecisionLender portal. Your entire staff can take advantage of this interactive training. Register for a 30-minute webinar here or set up a customized training through our dealer support team.
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Training Documents
When it comes to processes, training manuals are extremely handy references. Located within the Dealer Portal you’ll find a library of “Training Docs” featuring helpful hints, manuals, FAQs and a Financing Guide providing important details on program- and state-specific reminders. Available on demand, any time.
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Video Tutorials
YouTube tutorials have become the go-to learning tool. We’ve got you covered with helpful how-to and training videos featuring document download and upload processes, generating Esign emails and more. Explore FFC’s YouTube library here.
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Free Marketing Materials
A benefit for new and seasoned dealers. FFC provides window clings, flyers, posters, email templates and social posts to make it easy to advertise that you have financing available. Order these free materials anytime from the dealer resources
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Dealer Support
Rated highly for its experienced support team, FFC is with you at every step as an extension of your own sales team. Questions arise, a process challenges you, a new employee needs training, a customer has a credit question. Your finance partner is just a phone call, email or chat away.
When your finance company cares about your business’ success, the path from welcome to wow is an easy Fone. The key is taking the time to acclimate you and your staff with the resources and benefits provided. Within no time, your bottom-line results will be your reward.
We’re in this together. 1-855-241-0024 [email protected].
