Quality customer service is a sales tool that shouldn’t get the short end of the stick. When competition is at its highest and sales are waning, your bottom line rests on the brand you’ve created with customer service—past, present and future. Happy customers spend more. And happy customers’ friends and families will choose you when […]
Offer Second Chances with Second Looks
Are you losing a sale because your customer was turned down for financing from another lender? You can quickly turn their credit rejection into your credit approval! Offer your customer a second look with Foundation Finance…the result could not only create a sales win, but a repeat customer. A Painless Process It’s simple to submit […]
The ACH Bonus Advantage—Are You Using It?
Are you offering an ACH payment option to your customers? If you’re not, you’re literally losing money on your deals. Simple Convenience with a Beneficial Bonus. Your customers are familiar with automatic payments. In fact, many prefer it to avoid a missing or late payment and potentially strengthen their credit scores. So it’s a simple […]
Put A Rush On Your Sales Closings as Temps Start to Dip
With winter hitting hard and fast, focus on finalizing those weather-related upgrades and exterior projects. Consumer mindset is switching to holiday shopping and winter vacations. But you’ve still got time to end the year strong! Offer affordable financing When dealers can offer fair and affordable financing as part of their sales pitch, it can be […]
Winning Your Consumer’s Share Of Wallet during the Holiday Season
Consumer mindset is shifting to holiday shopping…and end-of-year budgeting. From hosting the Thanksgiving meal to gift-giving to paying property taxes, the purse strings are tightening around discretionary spending. Home improvements may not be at the top of the holiday wish list, but they did rank 9th in an early October National Retail Federation survey of […]
Lose a Few Sales Lately? Follow these Tips to Close More Deals!
Not every business owner, dealer or home improvement contractor is a sales person. In fact, most aren’t! And many businesses don’t have a dedicated sales team making those calls, so it’s up to you to ‘talk sales’ with your customers. Simple but Powerful Tips to Complete the Sale You may be doing some of these, […]
Your Customer Wasn’t Approved for Financing? No Problem. FFC Can Take a Second Look!
Second Look Financing, also known as “Discount” financing, is a way to approve a deeper level of credit–including customers that most “prime lenders” (like banks) would decline–by sharing a portion of the risk with the dealer. In other words, it’s a second opportunity for a customer to afford their dream renovation or emergency necessity. And […]
Contractors Who Offer Financing, Sell More. Period.
Market revenue in home improvement is expected to grow to approximately $1.12 Billion by 2025, according to a 2019 Global Market Insights, Inc. report. HVAC replacement, water treatment, energy efficiency advancements and home upgrade projects are strong drivers prompting consumers to connect with home improvement contractors. How much of that billion dollar market revenue will […]
How to “Catch” Customers on Your Website
The internet, much like a spider web, catches and attracts customers to sites. The goal of a website for business owners is to rank on page one of Google and then to use your website to generate leads. Over the years, the internet has made it much more competitive for many industries. Here are a […]
Missing the Sale Doesn’t Mean Losing the Sale
Not every sale will go your way and good sales people understand this. Sales is a game of numbers and the best thing you can do is work towards lowering your sales to leads ratio. Missed sales aren’t always lost causes, though. There are a few things you can do to follow up on the […]
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