Understanding your client’s budget is the key to making a sale and a having a productive working relationship. Many salespeople worry that asking the client how much they want to spend is bad form. Homeowners assume the price will always be raised to match the budget. The budget is almost always too low for the
Understand Your Customer’s Budget Read More »
If you’re bringing in leads for your business, you’re already doing something right. Turning those leads into customers can be the most difficult part of the process. Use these tips below to convert leads to sales. Know your customers. Understand how your customers want to do business with you. How do they want to communicate?
6 Tips for Creating Customers from Leads Read More »
“What remodelers do is amazing. It is messy, it is imperfect and it is inconvenient in many ways.” Often times for the homeowner, living through a remodeling project can be very stressful. Customer expectations are evolving and remodelers have to keep this top of mind. Provide a great customer experience by following “the Four C’s”:
Provide a Great Customer Experience – “When you start well, you end well.” Read More »
With a new year comes new clients which means new challenges, projects and opportunities. Make it your 2017 resolution to build and maintain successful client relationships as well as increase homeowner satisfaction. Here are few tips from Remodeling magazine to help you show homeowners above all, you get the value in the projects you’re doing
Happier Clients in 2017 Read More »
Clients are inundated with options when it comes to remodeling their home – paint colors, window options, door frames, countertop styles and colors, flooring, finishes, etc. Research shows that the more options the client has, the more frustrated they become during the decision-making process leaving them dissatisfied and unable to make a decision; and when
Offer Less, Sell More Read More »
Most business owners and managers know that building and maintaining strong customer relationships are equally important to their company’s success. Going above and beyond with the project can still be a top priority, but customer relationship management is critical. Here are a few tips on how to develop and foster positive relationships with customers and
Build Better Relationships with Your Customers Read More »
Most people know a little bit about credit scores and understand that having a good credit score is important for a variety of reasons. Without a good credit score, it is difficult to borrow money, get insurance and even find a job. But a person’s credit score is not the only factor lenders consider when
Understanding credit – is FICO the whole story? Read More »
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Note: Use of the terms "Loan," "Lender" and "Borrower" is for ease of reference only. Financings are in the form of retail installment contracts ("RIC").
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