3 Steps to Close Sales with Financing
Learn how to use financing as a tool to spread the project cost out so your customer can afford the upgrades they really want.
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customer management
Questions to Ask During a Sale
When a homeowner reaches out to a contractor, they may not have a clear idea of what they want to achieve. They rely on your knowledge and experience to guide them. Asking a bit about who they are, what they want, and why they have decided to reach out to you can help you set
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Are You Prepared for These Customer FAQs?
A home is many people’s most valuable asset, so when they start searching for a home improvement contractor, they look for someone they can trust. Help build trust by being prepared to answer questions about your business, the project and your experience. Some of the most common questions you will run across are listed below.
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Spooky Ways to Sabotage Your Sale
Summer is the busy season for a lot of home improvement contactors, meaning during the fall, winter and spring, you can give each sale and customer a bit more attention to keep your sales funnel flowing. Keep your sales rate high and make sure you’re attracting and closing sales year-round by avoiding these sale-killing problems.
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Learning from Lost Sales
In an ideal world, every customer who reaches out to you for an estimate would move forward and hire your company to complete their home improvement project. However, sales fall through all the time. Some customers are “just looking” at their options. Others are working on building up their funds to complete the project or
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The Job Isn’t Done…
When do you consider a job done? Is it when the repair or renovation is done? When you pack all the tools in the truck? What about when you drive away? Maybe you consider the job over when you collect payment? Truthfully, there are many points where you could consider the job done, but don’t
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Do You Have a Website?
Every modern business needs an online presence to attract and nurture new customers and having a website is an important part of that. However, not everyone can commit to building and maintaining their ideal website. Here are must have, should have, and nice to have components to help you build or maintain your home improvement
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Create More Sales with these Simple Tips
It won’t be long until summer starts to wind down and the demand for home improvement projects starts to slow. Keep your summer success going year-round and build a steady stream of new customers with these simple sales tips. Reach out to past customers. Whether you reach out over a call or by sending a
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How to Turn Leads into Customers
How many people visit your website or request a project estimate each month? How many of them become customers? Chances are, there are many people who decide to put their project off for a while or who end up working with another company for one reason or another. Healthy competition is great, but so is
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Business Cards Are Still Important in 2023.
Your customer loves the work you did on their home and wants to put their friend in touch with you. Do you scribble your name and number down and give it to your customer? Do you ask them to give you their friend’s email address? Usually no. This is where you offer your customer a
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